הילפ/ וועגן טעל מארקעטינג אויף סעל פאן

In addition to complaints alleging violations of the national do-not-call list, you may also file a complaint against a telemarketer who is calling for a commercial purpose (e.g., not charitable organizations) IF:

• The telemarketer calls before 8 AM or after 9 PM; OR
  

• The telemarketer leaves a message, but fails to leave a phone number that you can call to sign up for their company specific do-not-call list; OR
  

• You receive a telemarketing call from a company that you have previously requested not call you; OR
  

• The telemarketing firm fails to identify itself; OR
  

• You receive a pre-recorded commercial message from someone with whom you do not have an established business relationship and to whom you have not given permission to call you.
  
  

  How to File a Complaint

  You can file a complaint by e-mail ([email protected]), telephone 1-888-CALL-FCC (1-888-225-5322) voice or 1-888-TELL-FCC (1-888-835-5322) TTY, or mail. Your complaint should include:

  • name, address, and telephone number where you can be reached during the business day;
    

  • the telephone number involved with the complaint; and
    

  • as much specific information as possible, including the identity of the telemarketer or company contacting you, the date on which you placed your number on the national Do-Not-Call registry or made a company-specific do-not-call request, and the date(s) of any subsequent telemarketing call(s) from that telemarketer or company. 

  If mailing a complaint, send it to: 

  Federal Communications Commission
  Consumer & Governmental Affairs Bureau
  Consumer Inquiries and Complaints Division
  445 12th Street, SW
  Washington, DC 20554

  Consumer Private Right of Action

  In addition to filing a complaint with the FCC, consumers may explore the possibility of filing an action in a state court.

  For general information, you may contact the FCC's Consumer & Governmental Affairs Bureau in the following ways:

  Via Internet at www.fcc.gov/cgb
  Consumer Center, Voice: 1-888-CALL-FCC (1-888-225-5322) and
  TTY: 1-888-TELL-FCC (1-888-835-5322)
  For this or any other consumer publication in an alternative format (electronic ASCII text, Braille, large print, or audio) please write or call us at the address or phone number below, or send an e-mail to [email protected].