SYMPTOMS
You may experience either of the following symptoms on your Microsoft Windows XP-based computer: • When you start your computer, when you try to start the PrintSpooler service, when you try to stop the Print Spooler service, or when you click Start, and then click Printers and Faxes, you may receive the following error message:
Spooler subsystem app has encountered a problem and needs to close.
• When you click Start, and then click Printers and Faxes to try to view your printers, no printers appear even though you have a printer installed. If you click Add a printer, or if you try to print, you may receive the following error message:
Operation could not be completed.
As a result, you cannot add a printer.
CAUSE
This issue may occur if a third-party printer driver or a third-party service that is installed prevents you from adding printers, or if the third-party printer driver or the third-party service affects the functionality of a newly installed printer.
For example, this issue may occur if the Lexmark print service (LexBce Server service) is installed and is running on your computer before you try to add another printer.
==דאס איז די עצה וואס כ'האב נאכגעפאלגט===
RESOLUTION
Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
To resolve this issue, follow these steps: 1. If the Lexmark print service is installed on your computer, turn off the LexBce Server service. To do this, follow these steps: a. Click Start, right-click My Computer, and then click Manage.
b. Expand Services and Applications, and then click Services.
c. In the right pane, right-click LexBce Server, and then click Properties.
d. On the General tab, in the Startup type list, click Disabled.
e. Under Service status, click Stop, and then click OK.
f. Right-click the Print Spooler service, and then click Start (if it is stopped).
g. Quit Computer Management.
די גאנצע ארטיקל איז דא
http://support.microsoft.com/default.aspx?scid=kb;en-us;324757&Product=winxp
